Terms & Condition

Terms and conditions

Effective Date: 01 Nov 2025

Welcome to MedNStore.com (“Website”). By accessing or using our Website, products, and services, you agree to be bound by these Terms & Conditions. Please read them carefully before using the platform.

If you do not agree with any part of these Terms, you must discontinue use of the Website immediately.

1. Definitions

  • “We”, “Us”, “Our” refers to MedNStore.com.

  • “User”, “You”, “Customer” refers to any individual or entity accessing or using the Website.

  • “Services” means online shopping, order placement, delivery services, and all related features on MedNStore.com.

2. Eligibility

By using this Website, you represent that:

  • You are at least 18 years old, or using the Website under the supervision of a parent or legal guardian.

  • You are legally capable of entering into binding agreements.

3. Account Registration

To access certain features, you may be required to create an account.
You agree to:

  • Provide accurate and updated information.

  • Maintain the confidentiality of your login credentials.

  • Accept full responsibility for all activities conducted under your account.

We reserve the right to suspend or terminate accounts deemed fraudulent or in violation of these Terms.

4. Products & Services

MedNStore.com offers a wide range of products including:

  • Daily essentials

  • Grocery

  • Fresh produce

  • Personal care items

  • Household items and more

All descriptions, pricing, availability, and other product information are subject to change without notice.
We do not guarantee that product colors, packaging, or details will always match the images displayed.

5. Pricing & Payments

  • All prices listed on the Website are in Indian Rupees (INR).

  • Prices may change at any time without prior notice.

  • Orders will be processed only after successful payment confirmation.

  • We accept various payment methods including UPI, credit/debit cards, net banking, and COD (if available).

We reserve the right to cancel orders in case of pricing errors, stock unavailability, or suspected fraudulent activity.

6. Order Acceptance & Cancellation

Your order is an offer to purchase. We may accept or reject it at our sole discretion.

We reserve the right to cancel orders due to:

  • Product unavailability

  • Incorrect pricing or technical issues

  • Suspicious payment activity

  • Delivery location restrictions

If your order is cancelled after payment, the amount will be refunded as per our Refund Policy.

7. Shipping & Delivery

  • Delivery timelines depend on your location, product availability, and courier partner performance.

  • Estimated delivery dates are indicative and not guaranteed.

  • Risk of loss passes to the customer upon delivery.

Detailed shipping terms are covered under our Shipping & Refund Policy.

8. Returns & Refunds

Returns and refunds are governed strictly by our Return Policy and Refund Policy.
Customers must inspect products at the time of delivery and report issues immediately.

9. User Conduct

By using MedNStore.com, you agree not to:

  • Engage in fraudulent transactions

  • Misuse the Website or attempt unauthorized access

  • Upload harmful, illegal, or offensive content

  • Interfere with platform operations or security

Violation of these rules may result in immediate account suspension and legal action.

10. Intellectual Property

All content on MedNStore.com—including text, graphics, images, logos, trademarks, and layout—is the exclusive property of MedNStore.com and protected under applicable laws.

Users may not copy, reproduce, distribute, or exploit any content without prior written permission.

11. Third-Party Services

We may use third-party partners for payment processing, shipping, analytics, etc.
We are not responsible for the practices, policies, or content of third-party providers.

12. Limitation of Liability

To the fullest extent permitted by law, MedNStore.com is not liable for:

  • Indirect, incidental, or consequential damages

  • Loss of data, profits, or business

  • Delays, service interruptions, or third-party failures

Your use of the Website is at your sole risk.

13. Indemnification

You agree to indemnify and hold harmless MedNStore.com, its employees, partners, and affiliates from any claims, losses, damages, liabilities, or expenses arising from:

  • Misuse of the Website

  • Violation of these Terms

  • Infringement of any rights of another person

14. Privacy

Your use of the Website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

15. Changes to Terms & Conditions

We reserve the right to modify or update these Terms at any time.
Updated versions will be posted on the Website, and continued use constitutes acceptance of the new Terms.

16. Governing Law

These Terms are governed by the laws of India.
Any disputes shall be resolved exclusively in the courts located in Patna, Bihar, India.

17. Contact Information

For questions or concerns related to these Terms, contact:

MedNStore.com
Email: info@mednstore.com

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